Our Services - Expert Rug Care & Customization

Rug Cleaning and Care Guide


For over 2,500 years, oriental rugs have been used in the East by nomads and villagers for warmth and beauty. More recently, in the West, they have graced homes with their art and luxury and complemented any décor. An oriental rug is a purchase for a lifetime and will last for many generations when properly maintained. The information contained in this brochure offers simple, basic advice for the protection and care of your investment. Rug cleaning is essential for extending the life of your rug and maintaining the hygiene of your home. Here are some tips to keep in mind for rug cleaning:

Regular Vacuuming: Regularly vacuuming your rug prevents dust and dirt from accumulating. Ideally, vacuum at least once a week. Use a vacuum with a rotating brush to clean the fibers of your rug and more effectively remove dirt.

Professional Cleaning: Getting professional rug cleaning service once or twice a year ensures deep cleaning of your rug and helps it last longer.

Different Types of Rugs


Hand-Woven Rugs: These types of rugs are delicate and should preferably be cleaned professionally. When cleaning at home, use a soft brush and natural cleaning products.

Machine-Woven Rugs: Machine-woven rugs are generally more durable and easy to clean at home. However, it's best to avoid harsh chemicals and use natural cleaners.

Antique Rugs: Antique rugs require special care. It's safest to use professional services for cleaning these rugs. When cleaning at home, use a mild water and white vinegar mixture.

Dealing with Stains


Wine Stains: Gently clean the stain with a mixture of white vinegar and water. Then, rinse with soapy water.

Coffee Stains: Clean the stain with a mixture of hot water and soap. If necessary, sprinkle with baking soda, let it sit for 15 minutes, then vacuum.

Ink Stains: Pour milk on the stain and let it sit for a few minutes. Then, clean with a mixture of water and soap.

SISAL, SEAGRASS, AND NATURAL FLOORING


Periodic cleaning of the surface with a high suction vacuum. The non-static, no-pile surface does not trap dirt and dust. Remove liquid spills immediately to avoid spots; fiber seal is recommended in high spills areas. For spot and overall cleaning, use dry-cleaning powder such as the HOST CARPET CLEANING SYSTEM, which is readily available. We offer rug cleaning, restoration, and other services to provide maximum wear and satisfaction.

For long-term maintenance, consider rotating your rug periodically to ensure even wear. Protect your natural fiber rug from direct sunlight to prevent fading. For heavy traffic areas, using a rug pad can provide additional cushioning and protect the fibers from excessive wear. With proper care, your sisal, seagrass, or other natural fiber rug can remain a beautiful and functional part of your home for many years.

Additionally, avoid placing your rug in damp or humid areas as this can promote mold growth. Always use a blotting technique rather than rubbing when dealing with spills to avoid spreading the stain. Regularly inspect your rug for signs of wear and address any issues promptly with professional cleaning or repair services to maintain its appearance and longevity.

Proper storage of rugs is crucial to prevent damage. If you need to store your rug, it should be cleaned and rolled, not folded, to avoid creases. Store in a cool, dry place away from direct sunlight and moisture. Using a breathable fabric wrap can protect the rug from dust and pests while allowing it to breathe. Regular inspections during storage can help detect any issues early and prevent long-term damage.

RESTORATION


When it comes to restoring valuable rugs, the process involves meticulous attention to detail and expert craftsmanship. This includes color restoration, patching, re-knotting, and fringe repair. Ensuring the preservation of the rug's original design and integrity is paramount.

Restoration services can also address issues like moth damage, water damage, and pet stains. The key to successful restoration is early intervention. The sooner a damaged rug is assessed and treated, the better the chances of preserving its value and appearance.

In addition to visible repairs, restoration may include re-dyeing areas where colors have faded or been stained. The use of natural dyes is often preferred to maintain the authenticity of antique rugs. We repair the foundation of the rug, which can become weakened over time due to age or improper storage. This comprehensive approach ensures that both the appearance and structural integrity of the rug are restored.

Proper storage of rugs is crucial to prevent damage. If you need to store your rug, it should be cleaned and rolled, not folded, to avoid creases. Store in a cool, dry place away from direct sunlight and moisture. Using a breathable fabric wrap can protect the rug from dust and pests while allowing it to breathe. Regular inspections during storage can help detect any issues early and prevent long-term damage.

Rental Program


At Pacific Rugs, we are delighted to offer our comprehensive rug rental program, designed to cater to your specific needs. Our professional team will personally meet with you to assist in selecting the perfect rug that best suits your requirements. With our extensive collection, you can choose from a wide variety of styles, sizes, and designs to find the ideal rug for your event or project.

Whether you are planning a movie, wedding, corporate event, or any special occasion, our high-quality rugs will add an elegant touch to your setting. We take pride in providing exceptional customer service, ensuring that your rental experience is seamless and stress-free.

Let us help you create a beautiful and memorable atmosphere with our exquisite selection of rugs.