Privacy Policy

Last Updated: July 22, 2025

Information We Collect

When you interact with Pacific Rugs, we may collect the following categories of personal information:

Contact information: Name, email address, phone number, and mailing address
Transaction information: Details of purchases you make through our store, including products ordered and order history
Financial information: Payment card details processed securely through our payment provider — we do not store full card numbers
Device and usage information: Browser type, IP address, pages visited, and referring URLs, collected automatically when you browse our site

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your inquiries and customer service requests
Improve our website and product offerings
Send promotional communications (you may opt out at any time)

How We Share Your Information

We do not sell your personal information. We may share it with trusted third-party service providers who help us operate our store — including payment processors, shipping carriers, and our e-commerce platform — only to the extent necessary to provide those services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at mail@pacificrugs.com.

Cookies

Our site uses cookies to maintain your session, remember cart contents, and analyze site traffic. You can disable cookies in your browser settings, though some site features may not function correctly without them.

Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, or loss. Our store is powered by an industry-standard e-commerce platform with SSL encryption on all pages.

Contact

For questions about this privacy policy or how we handle your data, please contact us:

Pacific Rugs
1834 Marietta Blvd NW, Atlanta, GA 30318
Email: mail@pacificrugs.com
Phone: 404 605 0422