July 4 Sale - Take Extra 10% Off Oushak Collection until 07/20/24

Terms and Conditions - Policies and Agreements

The following terms and conditions (the "Agreement") govern your use of this website, including any content, functionality, and services offered on or through Pacific Rugs (the "Site"). Please read this Agreement carefully before accessing or using the Site. By accessing or using the Site, including making any purchases from the Site, you agree to be bound by this Agreement and to comply with all applicable laws and regulations. If you do not agree to these terms and conditions, you must not access or use the Site.

Use of Site

You may use the Site only for lawful purposes and by this Agreement. You agree not to use the Site:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Pacific Rugs or users of the Site or expose them to liability.
  • To impersonate or attempt to impersonate Pacific Rugs, a Pacific Rugs employee, another user, or any other person or entity.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To interfere with the proper working of the Site, including the transmission of any viruses, worms, Trojan horses, or other harmful code.

Intellectual Property

The Site and its entire contents, features, and functionality, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by Pacific Rugs, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

Payment and Shipping

All prices on the Site are listed in U.S. dollars. When you purchase an item from Pacific Rugs, you agree to pay the listed price for that item, plus any applicable taxes and shipping charges. We accept payment via credit card, debit card, or PayPal. All transactions are processed securely and your payment information is encrypted.

If you fail to provide a correct shipping address, we reserve the right to impose additional charges associated with correcting and reshipping the order. By placing an order, you agree to pay any such additional charges that may arise due to inaccurate or incomplete shipping information provided by you.

If you are unable to accept delivery within five (5) days of the scheduled delivery date, you acknowledge and agree that you may be responsible for any daily storage or redelivery fees assessed by the designated shipping carrier. It is your responsibility to ensure timely acceptance of the delivery to avoid incurring additional storage charges and redelivery fees. Please be attentive to attempts to reach you by phone from the shipper or Pacific Rugs to avoid delays in delivery and acceptance, and ensure that we have the correct contact information for delivery.

For shipping terms, please refer to our Shipping Information page which is incorporated into this Agreement.

Mispriced Item Cancellation

Pacific Rugs reserves the right to cancel any orders for items that have been listed at an incorrect price, rebate, or refund, contain other incorrect information or typographical errors, or are unavailable for any reason. Pacific Rugs shall have this right regardless of whether the order has been confirmed or your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, Pacific Rugs shall immediately issue a credit to your credit card account in the amount of the charge.

While Pacific Rugs uses reasonable efforts to ensure the accuracy of pricing and product information, pricing or typographical errors may occur. Suppose an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information. In that case, Pacific Rugs shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If you have any questions regarding the cancellation of an order, please get in touch with our Customer Service department. However, Pacific Rugs makes no guarantees and disclaims all liability for any such inaccuracies or errors.

Please refer to our Privacy Policy page which is incorporated into this Agreement.

Arbitration and Governing Law

Any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall be settled by arbitration administered by the Georgia Law by its rules of arbitration, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. This Agreement shall be governed by and construed by the laws of the State of Georgia, without giving effect to any choice of law or conflict of law provisions.

Thank you for visiting Pacific Rugs.